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Contact Us, Employment, Patient Feedback

Our Location

Tasmanian Family Medical welcomes patients to its modern, family-friendly and inclusive practice.


We welcome walk-ins (except in the last hour before closing), pre-arranged appointments and patients that require both standard and longer appointments.


Are you a complementary service to the practice's services looking for professional rooms to hire?  Great views, perfect location.  Contact us today for casual room hire or permanent rentals.

1-3 Reeves Street, South Burnie TAS 7320

 

Tel: 03 6432 2222
Fax: 03 6432 2255

 

For Bookings & Patient matters, please email: reception@tasfamilymedical.com.au

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For general administrative matters & accounts: office@tasfamilymedical.com.au

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Opening hours:

Monday-Friday:            7.00am-7.00pm (Walk-ins welcome prior to 6pm)
Saturday & Sunday:     8am to 1pm (Walk-ins welcome prior to 12 noon)

Public Holidays:           Closed

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Employment

The roles and responsibilities of the independent tenant GPs and Southside Family Medical's employees are distinct and are governed by their respective contractual and employment arrangements. Southside Family Medical regularly reviews its employment arrangements against applicable award requirements, the National Employment Standards (NES) under the Fair Work Act 2009, and the National Terms and Conditions for the Employment of Registrars (NTCER), to support safe working practices and ensure compliance with applicable employment obligations.

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Practice Nurse

We anticipate a potential Registered Nurse vacancy in early to mid-2027. Nurses with experience in general practice who are interested in this opportunity are welcome to submit their curriculum vitae (CV) for our consideration.

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Receptionist

We are seeking a full-time receptionist, preferably with experience in general practice and general office administration.

If you enjoy working in a busy practice, have excellent communication and interpersonal skills, and enjoy interacting with people, we would love to hear from you. Please email us to express your interest and include your CV for consideration.

Patient Feedback

Tasmanian Family Medical and Southside Family Medical (Burnie) take pride in the practice-wide accreditation by AGPAL, and in addition, in the training site and supervisors accreditation by both the Royal Australian College of General Practitioners and the Australian College of Rural and Remote Medicine. These external and regular assessments and audits by peers and professionals help ensure accreditation standards are maintained for the medical safety and highest level of health care for all of our patients.


From time to time this Practice invites patients to complete a questionnaire on their views of the Practice and how it could be improved. These surveys are completely confidential and help us to improve our services.


If you would like to fill in our online questionnaire please do so in the following field below.

If you are unhappy with any aspect of the care you receive from this Practice, we are interested in knowing about it. Please feel free to talk to your doctor or practice staff about any problems you have experienced with the services we provide, or put your comments in the suggestion box located in the waiting room.


We believe that problems are best dealt with, within the Practice.  We will acknowledge and attend to your complaint and other feedback as quickly as possible. However, if you are not satisfied with our response or feel that there is a problem that needs to be taken up with an external body you may prefer to contact:

Office of the Health Complaints Commissioner 

Ground Floor, 99 Bathurst Street, Hobart 7001

Toll Free: 1800 001 170

Fax: (03) 6233 8966

Email: health.complaints@ombudsman.tas.gov.au

1-3 Reeves Street South Burnie TAS 7320

Ph: 03 6432 2222

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