Tasmanian Family Medical provides high quality health care. Patients are asked to pay for their visits on the day of their visit. We accept cash, cheque, EFTPOS and credit card.  We use TYRO Integrated Easyclaim system for patient claiming allowing patients to claim rebates to their EFTPOS card at the surgery immediately after the consultation and rebate payment promptly returned to you.

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We are a pay on the day PRIVATE BILLING practice, that MAY bulk bill

 

Payment options:

Option 1

When the account is paid in full on the day, we will submit your claim to Medicare via TYRO Integrated Easy-claim and your refund will be paid to your EFTPOS card account immediately or if you have your bank details linked to Medicare, patients will receive their rebate from Medicare directly into their bank account within 11 seconds:  or

 

Option 2

In some instances, you can pay the gap between our fee and the Medicare rebate (out-of-pocket cost) and we will submit a claim on your behalf. You then send or drop in the Medicare cheque that you will receive to us.

Patients who are not regular patients of Tasmanian Family Medical are asked for payment on the day.  Patients who do not qualify for a Medicare rebate (i.e. not Australian citizens or from countries without reciprocal healthcare agreements) are asked to pay the full amount of their fee on the day of their visit.

 

Fees:
Standard Level A Consultations are $50.00
Standard Level B Consultations are $100.00
Standard Level C Consultations are $200.00
Standard Level D Consultations are $245.00

Standard Level E minimum 1 hour $385.00 + part there of.

 

Afterhours Fees:
Afterhours Level A Consultations are $65.00
Afterhours Level B Consultations are $135.00
Afterhours Level C Consultations are $215.00
Afterhours Level D Consultations are $265.00

Afterhours Level E minimum 1 hour $420.00 + part there of.

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NB: The fees above are a guide as GPs at this practice are individual contractors and may charge differently.

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Our fees are subject to review.  Different fees are charged for consultations of less than 5 minutes or more than 20 minutes. Other fees may apply for various procedures – please discuss this with our receptionist, Our staff are only too pleased to help. Accounts will not be issued unless special circumstances exist.

 

PAYMENT ON THE DAY We are a pay on the day clinic. To assist you with this, we have TYRO/EFTPOS facilities available.  Credit cards are also accepted. 

 

EXCISIONS, PROCEDURES, RELATED PROCESS AND FEES:

Please contact the practice for details.

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Missed appointments/Did not attend (DNA) It is our practice policy that a $50 DNA fee (with an additional $50 for Dr Christine's patients), ($65 in the after hours and on weekends) may be charged in the event that an appointment is missed or the patient failed to attend.  Should you be unable to attend an appointment we ask that you phone the practice 2 hours prior to your appointment to either reschedule or cancel the appointment.  Please phone 6432 2222 if you are unable to attend as we have many other patients seeking appointments daily.  Thank you for your co-operation and understanding in this matter.

 

OVERDUE ACCOUNTS

Any overdue accounts handed over to a debt collection agency will attract an additional commission charge for debt collection, currently 35.1% and is subject to change.

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Ordering Prescriptions:
 

We strongly recommend that you obtain prescriptions when you visit your Doctor. Generally speaking it is much better to discuss ongoing need for medication in person with your Doctor – the Doctor may then have the opportunity to examine you if required.

You will be asked to make a brief special appointment when a repeat prescription is due. Under certain circumstances you may request a simple repeat Prescription by booking a phone appointment, if eligible for a phone appointment.

 
The Doctor will then check this Prescription against your Medical Record and issue a prescription for you if it is appropriate. Prescriptions can be forwarded to our local pharmacies under certain circumstances – please inquire with our reception staff.
 

Please note that some requests may be refused if the Doctor believes that a visit in person is required. We will not issue prescriptions for medical conditions that have not been seen by the Doctors, OR initiate medications without patient being seen for that condition.
 

Cost for lost scripts, referrals, imaging & pathology requests and medical certificates - $30.00 no rebate.

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Payment must be made prior to the collection of your request.
 

Veterans Affairs
 

A full range of medical services is available to gold card holders. On presentation of the card all eligible services will be billed directly to Veterans’ Affairs at no cost to the patient.

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Privacy
 

Please be aware we are constrained by National and State privacy laws are unable to give out information about patients to anyone, without consent. At times this may restrict access to information by spouses/partners, parents and guardians.

Our privacy policy is available on request. Access to patient records is only available to Doctors, Locums, Nurses and Medical Trainees under supervision in the Practice.