Appointments, Fees and Billing, Location
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⦁ Patients have their own GPs.
⦁ When your own Doctor is not available, cover will be provided by another GP within the Practice.
⦁ The traditional part of the Practice will focus on preventative medicine
Family Medicine is comprehensive primary healthcare provided for individuals and families across all ages, genders, diseases and conditions. Care is provided on a continuing basis with an emphasis on disease prevention and health promotion. Your family doctor is an important part of helping manage your family’s health and wellbeing.
Women’s healthcare may include but is not limited to regular PAP screening, breast checks, referral for mammography, family planning options, fertility counselling and management of menopause. Lifestyle plays an important role in all women’s lives, with healthcare focused on prevention to maintain optimum health.
Men’s healthcare may include but is not limited to prostate screening, family planning options, screening pathology tests and sexual health. Lifestyle plays an important role in all men’s lives and with healthcare focused on prevention to maintain optimum health.
A holistic approach to healthcare is important including physical, social, spiritual and mental health. Mental healthcare may include but is not limited to medication management, regular counselling, referral to allied health providers as well as preparation and ongoing management of GP mental healthcare plans.
Immunisation protects against a range of preventable diseases and infections. Childhood immunisations, catch up immunisations, travel immunisations and occupational health immunisations are amongst the range of immunisations provided.
It is important to be aware of the latest WHO (World Health Organisation) recommendations for travel to any part of the world. Travel medicine has a focus on health promotion and may include travel vaccinations, up to date travel information, malaria prevention, education and awareness of the local culture or region to help prevent accidents and injuries.
Both amateur and professional athletes may require treatment by a doctor specialising in sports medicine in order to optimise performance. Sports medicine may include but is not limited to treatment and prevention of injuries, physical fitness, exercise as well as nutrition planning and rehabilitation.
Chronic Disease and GP Managed Care Plans
Comprehensive and individualised care plan can ensure that all aspects of chronic disease are managed including goals to achieve optimal health. Chronic conditions including diabetes, hypertension, osteoporosis, arthritis, chronic pain are amongst the most common conditions that can be supported with the help of a care plan. Please ask your doctor if you are elligible for a care plan.
Health Assessments for over 75’s
A comprehensive annual health check is recommended for all people aged over 75 to identify any health issues and optimise quality of life. Areas assessed may include but are not limited to lifestyle, mobility, medication, nutrition, exercise, safety in the home, care arrangements and support networks.
Occupational Medicine and WorkCover Consultations
Some occupations have increased risk of injury or illness, and doctors specialising in occupational medicine aim to ensure that high standards of health and safety at work are maintained. Occupational medicine may include but is not limited to treatment, management and prevention of injuries, return to work planning, pre-employment medicals and WorkCover consultations
Conveniently located next to Bunnings Warehouse, Tasmanian Family Medical incorporating Southside Family Medical (Burnie) is located in South Burnie, on the eastern edge of Burnie, on the North West coast of Tasmania.
With 20,000 residents, Burnie enjoys a dynamic cultural environment.
Our heritage listed building but modern practice offers spacious free parking, 15 large consults room all with natural light (some with astonishing sea views, 3 dedicated nurse consult room, 1 procedure room, 1 large emergency room, conference room overlooking the sea, modern reception and Practice Managers office, 2 extra large waiting areas, large space for a gym or similar, extra large staff room to encourage all onsite services to enjoy a meal breaks together.
The ex Australian Pulp and Paper Mill administration building is quite iconic to Burnie, with many residents and their families having worked for the APPM in their earlier days. We are currently sourcing old photos and memorabilia of the APPM in its hay day for display in our practice as a living gallery/ museum.
We warmly encourage all residents to come along as a visitor and register as a new patient of our exciting new practice in South Burnie.
Tasmanian Family Medical provides high quality health care. Patients are asked to pay for their visits on the day of their visit. We accept cash, cheque, EFTPOS and credit card. We use TYRO Integrated Easyclaim system for patient claiming allowing patients to claim rebates to their EFTPOS card at the surgery immediately after the consultation and payment promptly returned to you.
We are a pay on the day practice
When the account is paid in full on the day, we will submit your claim to Medicare via TYRO Integrated Easy-claim and your refund will be paid to your EFTPOS card account immediately or if you have your bank details on hand, patients will receive their rebate from Medicare directly into their bank account within 11 seconds: or
In some instances, you can pay the gap between our fee and the Medicare rebate (out-of-pocket cost) and we will submit a claim on your behalf. You then send or drop in the Medicare cheque that you will receive to us.
Patients who are not regular patients of Tasmanian Family Medical are asked for payment on the day. Patients who do not qualify for a Medicare rebate (i.e. not Australian citizens or from countries without reciprocal healthcare agreements) are asked to pay the full amount of their fee on the day of their visit.
Standard Level A Consultations are $50.00
Standard Level B Consultations are $85.00
Standard Level C Consultations are $155.00
Standard Level D Consultations are $235.00
Afterhours Level A Consultations are $65.00
Afterhours Level B Consultations are $95.00
Afterhours Level C Consultations are $170.00
Afterhours Level D Consultations are $250.00
Our fees are subject to review and are generally reviewed on 1st July each year. Different fees are charged for consultations of less than 5 minutes or more than 20 minutes. Other fees may apply for various procedures – please discuss this with our receptionist, our staff are only too pleased to help. Accounts will not be issued unless special circumstances exist.
PAYMENT ON THE DAY We are a pay on the day clinic. To assist you with this, we have TYRO/EFTPOS facilities available. Credit cards are also accepted. TERMS – STRICTLY 7 DAYS
Missed appointments/Did not attend (DNA) It is our practice policy that a $50-00 DNA fee may be charged in the event that an appointment is missed or the patient failed to attend. Should you be unable to attend an appointment we ask that you phone the practice 2 hours prior to your appointment to either reschedule or cancel the appointment. Please phone 6432 2222 if you are unable to attend as we have many other patients seeking appointments daily. Thank you for your co-operation and understanding in this matter.
We strongly recommend that you obtain prescriptions when you visit your Doctor. Generally speaking it is much better to discuss ongoing need for medication in person with your Doctor – the Doctor may then have the opportunity to examine you if required.
You will be asked to make a brief special appointment when a repeat prescription is due. Under certain circumstances you may request a Prescription from us for certain medication by phoning the reception staff on (03) 6432 2222.
The Doctor will then check this Prescription against your Medical Record and issue a prescription for you if it is appropriate. Prescriptions can be forwarded to our local pharmacies under certain circumstances – please inquire with our reception staff.
Please note that some requests may be refused if the Doctor believes that a visit in person is required. We will not issue prescriptions for medical conditions that have not been seen by our Doctors, OR initiate medications without patient being seen for that condition.
Cost (For Approved phone scripts without seeing the Doctor)
⦁ For prescriptions completed within 48 hours – $25.00
Payment must be made when you collect your prescription.
A full range of medical services is available to gold card holders. On presentation of the card all services will be billed directly to Veterans’ Affairs at no cost to the patient.
Please be aware we are constrained by National and State privacy laws are unable to give out information about patients to anyone, without consent. At times this may restrict access to information by parents and guardians.